May 29, 2013
NEW YORK, N.Y., May 29 -- Fusion announced today that the company's NBS Business Services Division has integrated its proprietary cloud communications services platform with the Gryphon Core Phone Do Not Call application. The only real-time, cloud-based Do Not Call and sales intelligence solution, Core Phone, enables compliance with Federal Do Not Call (DNC) regulations and enterprise-specific business rules. Gryphon's Core Phone offers fully compliant, multi-channel access to new prospects and current customers. Core Phone also delivers revenue-generating insight into customer preferences and provides flexible and actionable visibility to sales activity. Integration with the NBS cloud services platform allows NBS to conduct real time Do Not Call querying as users make outbound phone calls. Clients in the financial sector and other industries can now use the resulting service suite to securely reach their customers to generate revenue while honoring consumer choices.
"Gryphon is an acknowledged leader in the DNC space, and like NBS, is a leading cloud-based provider," stated Jon Kaufman, President of Fusion's NBS Business Services division. "We decided to partner with Gryphon after one of our customers requested that our cloud communications platform support the Core Phone application. The customer, a full service investment banking and brokerage firm, has over 150 employees working at seven offices nationally. The integration of this application added tremendous value to our cloud-based hosted voice service. The successful implementation of these services in a combined platform should allow us to increase our sales within the financial services industry."
"Gryphon is selective about which cloud-based voice providers we integrate with," said Eric Esfahanian, Gryphon's Vice President of Sales and Marketing. "The financial firm was a valued customer who we wanted to accommodate, so we were pleased to discover that the NBS platform proved robust enough to meet our guidelines. We are eager to continue the evolution of our relationship with NBS, as they have proven to be a high quality, flexible and innovative cloud services provider."
Fusion is a leading provider of cloud communications, cloud computing and managed applications solutions to small, medium and large businesses, and carriers worldwide. Fusion's advanced, high availability service platform enables the integration of leading edge products and services in the cloud, including hosted voice, data, managed network services, Infrastructure as a Service, storage, security, data center services and Emergency Preparedness. Fusion's innovative yet proven cloud-based solutions lower our customers' cost of ownership, and deliver new levels of security, flexibility, scalability and speed of deployment. For more information, please visit www.fusiontel.com.
About Gryphon Networks
Established in 1995 and headquartered in Norwood, Massachusetts, Gryphon Networks is the only provider of fully integrated sales intelligence and marketing compliance solutions. Gryphon counts the world's top banks, healthcare and insurance firms among over 600 satisfied clients.
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