August 27, 2012
New Cloud Ops education, transformation and advisory services help unleash value of cloud through people, process and measurement
VMware and partners create Cloud Ops Forum to collaborate on industry-wide IT approach
SAN FRANCISCO, Aug. 27 — Designed to address the operational challenges businesses face in building, operating, staffing and measuring a high-functioning IT organization, VMware, Inc., the global leader in virtualization and cloud infrastructure, at VMworld 2012 today announced new Cloud Ops Intellectual Property (IP) and advisory, transformation and education services. VMware's Cloud Ops IP helps IT transition to a new operating model for cloud computing that promises to accelerate delivery of new business value and innovation.
Part of the comprehensive cloud solution VMware unveiled today, Cloud Ops draws on VMware's experience helping hundreds of clients worldwide navigate through the complex decisions around building, running and optimizing public and private cloud environments. Through these proven implementations a new operating model has emerged. IT shifts from a reactive, tactical relationship with business, to the role of a strategic partner helping drive innovation and competitive advantage.
"Customers evolving to Cloud Ops are realizing significant gains in efficiency, agility and reliability," said Carl Eschenbach, VMware chief operating officer and co-president. "In fact, we have seen some VMware customers reduce labor operating costs by as much as 25 percent, freeing resources for reinvestment into new services that drive innovation and competitive differentiation."
VMware is also introducing the Cloud Ops Forum, a group of consulting and integration partners that will collaborate on further definition of this new operating model. Together with VMware, these companies will work to transfer knowledge to the end-customer community to realize the greatest efficiency, reliability and agility benefits from this transition. Launch members of the Cloud Ops Forum include Canopy, Capgemini, CGI, CSC, Dell, Deloitte, EMC, HP, Infosys, T-Systems and VMware. Participation in the Cloud Ops Forum may expand to include other industry participants and customers in the future. [Read what launch members are saying about the Cloud Ops Forum].
Consistent with many other generational shifts in IT, the shift to cloud computing is not limited to the technology itself. Cloud Ops and the Cloud Ops Forum take into consideration a modern organization's need to include cultural, financial, political and process elements as a part of their overall IT transformation planning – all toward capturing the full benefits of cloud computing.
"The new IT will be agile — not only with technology, but with its people," said Gartner Vice President of Research, Diane Berry, in the January 2012 report IT Workforce: The Road to 2016 and Beyond. "This requires organizations to move from the traditional approach of ‘managing change' on a project-by-project basis to building a more mature level of competency termed ‘organizational liquidity.' The mastery of this skill will enhance the value of IT to the business and, ultimately, will impact the bottom line."
Together, Cloud Ops and the Cloud Ops Forum address how to build, operate, staff and measure a cloud environment to maximize business innovation and efficiency, with a focus on four key areas:
Today's announcement of Cloud Ops and the Cloud Ops Forum will support IT leaders and their teams as they manage through this unprecedented change. Specifically, the new IP and services will include:
The new Cloud Ops services and education will be available starting today, with additional offerings made available through 2013. For more information, visit VMware Cloud Computing Solutions hereand VMware Cloud Operations Services here.
VMware (NYSE: VMW) is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build, deliver and consume Information Technology resources in a manner that is evolutionary and based on their specific needs. With 2011 revenues of $3.77 billion, VMware has more than 400,000 customers and 55,000 partners. The company is headquartered in Silicon Valley with offices throughout the world and can be found online at www.vmware.com.
Source: VMware, Inc.
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