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SAP's Business Process Expert Community Doubles


SAP AG has announced growing momentum for the Business Process Expert Community. The community provides a collaborative environment in which business process experts can share information, experiences and best practices to implement enterprise SOA to increase business agility. Since its formal launch just two months ago at SAP TechEd '06 in Las Vegas, Nevada, the first open community for business process experts has rapidly grown to 60,000 members, nearly one-third of which are based in India.

The Business Process Expert Community is designed to foster co-innovation in an open forum that caters to business process experts looking to drive business value from SOA -- regardless of whether they are SAP customers or partners. Members can collaborate and co-innovate by accessing and publishing blogs, discussion forums, wiki FAQs, articles, best practices, business scenario models, change management skills and SAP tools to help them deliver increased value to their organizations. Additionally, the community offers specialized vertical and horizontal topic areas to help business process experts leverage the expertise of peers in similar job functions and industries.

SAP offers model-driven tools as well as modeled composite applications specifically for this new category of professionals -- enabling business process experts to compose business processes themselves, reduce the need for coding and remove the traditional IT backlog, in part by improving business-to-IT communication, tools and processes. The role of a business process expert -- a key new job category borne from the evolution to enterprise SOA -- has evolved to encompass a variety of titles including business analyst, business consultant, process consultant, application consultant and process developer. A business process expert plays a critical role within companies of all sizes, bridging business and IT to accelerate business process innovation.

The business process expert bridges the worlds of IT and business by bringing industry knowledge and business expertise to leverage composition software tools in order to increase business agility. Because SAP delivers model-driven tools, business process experts that are existing SAP customers have a distinct advantage in that they can leverage the SAP NetWeaver platform to adapt, compose and execute business processes in real time, as needed, to accelerate innovation. The typical background of the 60,000-plus members that have already joined the Business Process Expert Community includes:

  • A deep knowledge of business-unit operations and core processes.

  • Expertise in gathering requirements and modeling business process flows.

  • Background as either a business person who has "gone technical" but has few coding skills, or a former application developer moving toward the business world.

  • Knowledge of using simple queries to extract information from data sources.

"Business process experts now have an open forum in which they can sharpen their skills and share information, experiences and best practices to successfully leverage enterprise SOA," said Zia Yusuf, executive vice president, Platform Ecosystem, SAP. "And with the launch of the community, SAP is continuing to introduce new opportunities for its ecosystem and the industry as a whole to collaborate around business process innovation. The rapid growth of the community -- worldwide and in India -- has been exciting, and the tremendous positive response from business process experts further underlines the strong global interest in enterprise SOA. The community will only serve to deepen this interest, and we look forward to continuing this momentum."

Reflecting their belief in SAP's enterprise SOA vision and the value of being part of a fast-evolving global community of industry experts, members from India have become the largest segment within the global Business Process Expert Community. Nearly 20,000 of the 60,000 community members are from India, translating into the highest share globally.

An employee of Wipro Technologies from Bangalore is the top contributor in the community -- demonstrating that global members are strongly committed to the community and to collaborating with other members around enterprise SOA.

"Wipro recognizes the Business Process Expert Community as a key link in SAP's enterprise SOA roadmap for its customers and partners," said Sangita Singh, senior vice president, Enterprise Application Services, Wipro. "Business knowledge and domain insights within organizations come from the experts, many of which may not be from the developer community. This new community will get many such people into the SAP ecosystem and thereby enhance the knowledge within it."

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